CarAi

Voice-Powered AI assistant built for car dealerships across North America.
Design Leadership
Branding
Product Strategy
Automotive
AI
Key results
Built and launched a 0–1 AI voice agent and admin platform with live clients in under 8 months.
Overview
Led the 0-to-1 design and launch of CarAi, a voice assistant for North American car dealerships.
CarAi autonomously handles calls, books appointments, and integrates with CRM/DMS systems—reducing admin work and improving CX. Real-time analytics provide full visibility to help dealerships optimize performance.
My role: Director Of Product Design And Brand
I successfully took an AI product from concept to market with active dealership clients, demonstrating expertise in emerging technology design and cross-functional product leadership.

This project showcases my ability to lead complex technical products from ideation to launch while balancing user needs, business objectives, and technical constraints in the rapidly evolving AI space.

Design Leadership & Product Strategy

Design Leadership
Led cross-functional teams through complex builds, mentoring designers and aligning design, engineering, and business stakeholders.
Roadmap & Planning
Turned product vision into actionable design plans, balancing user needs, tech constraints, and business goals in fast-paced settings.
Product Strategy & Scaling
Drove 0-to-1 product strategy through launch, building scalable design systems to support growth and feature expansion.
Brand Design & Direction
Developed brand identity and visual direction across marketing channels. From concept to websites, ads, and promo videos.

Designing an AI product for Automotive

B2B SAAS Product Design
Designed the end-to-end user experience for automotive dealerships to automate their calls and turbocharge their BDC departments.
Including AI Prompt conversational flows, scripts, protocols, and logic for the voice AI, enabling natural, effective user interactions that sound human.
CarAi. The Ai assistant for busy car dealershipsSliders representing A.I. prompt configuration and setup.
Dealership Tool
B2B AI admin interface design for car dealerships with simplicity set as a core product north star objective.
CarAi Dealership DashboardCarAi Customer Contact CenterCarAi Appointment table
Get in touch to review the full design!
"I had the pleasure of working with Robbie at both CarAi and EV.com, and I can confidently say he’s a world-class designer. Robbie brings an incredible range of skills across disciplines: graphic design, web, UX, and video. He continually impressed me with the depth of his toolbox. Beyond his creative talent, Robbie also excelled as a product owner, seamlessly bridging the gap between client needs, design, and engineering. He’s not only an exceptional designer, but a true team player who elevates every project he touches."
Benjamin Wenger. Ai Partnership Manager

Key results

Built and launched a 0–1 AI voice agent and admin platform with live clients in under 8 months.